If you are a new patient: please complete a screening form that will help us determine the best provider match for you. ​Due to our high volume of referrals, please allow 7-10 days for follow up with you about making a connection or providing other recommendations.  Thank you for your understanding!​

Screening Form for New Patients

Frequently Asked Questions

Tree of Hope Counseling is not a crisis service, and cannot provide immediate response or sessions if you are not a current client. 

If you are experiencing a mental health crisis, having thoughts of suicide or self-harm, or in an unsafe situation, please utilize the following resources for urgent support:
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• 988 - Suicide Hotline, urgent response to crisis
• Mobile Crisis - Crisis intervention/stabilization, mental health assessments, connection to community providers. Mobile Crisis clinicians are available to answer your call 24 hours a day, seven days a week​: (585) 275-8686
• Lazos Fuertes for Spanish Speaking Individuals seeking mental health support urgently - (585) 273-5050  | 150 North Chestnut Street | Rochester, NY 
• Brighter Days Pediatric Mental Health Urgent Care Center (585) 275-8686 | 300 Crittenden Blvd. | Rochester, NY 
• Genesee Mental Health (walk-in hours):  (585) 922-9900
• Liberty Resources (walk-in hours): (585) 410-3370